MOSCOW, Dec 2 (PRIME) -- Russian Railways will invest 220 billion rubles until 2025 in IT development, including 100 billion rubles under a digital transformation strategy, IT Director Yevgeny Charkin said on Monday at a briefing.
Russian Railways will invest 7.43 billion rubles in a multi-modal digital platform of passenger carriage, including multi-modal transport, additional services and the system of customer experience management under the digital transformation strategy, Charkin said.
The board of directors approved in October a digital transformation strategy with the economic effect of almost 500 billion rubles by 2025. It comprises eight electronic platforms and over 50 initiatives.
The company will study customer behavior. “We want to help clients to have all they need to understand the trends of their behavior, essentially, with due respect to the laws on personal data,” Charkin said.
Russian Railways will inform their clients via its application, push-notifications and other channels.
The executive also said that the company could sell the business-to-customer section of its unit, TransTeleCom (TTK), but will keep it as its captive operator.
“TTK’s strategy is on the table of the board of directors for approval. It’s one of the options. It’s a complicated process,” Charkin said, adding that the board could consider the matter in January–March 2020.
(64.0817 rubles – U.S. $1)
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